24/7 support for all your POS solutions
Powering the UK's most successful Retail and Hospitality venues
Ring up your sales with a fully installed and supported POS solution
Your Point of Sale (POS) solution is arguably the most important tool your hospitality venue will have, as it’s the technology that enables you to make sales, track inventory, deliver and report. But setting up your POS and maintaining it is not always straightforward. We can help.
We scope and build your POS design according to best practice.
Installation and software set up
Set login details and configure your accounts with relevant details including location and number of outlets
Create inventory catalogue
Set up your products and services with relevant SKUs, prices, descriptions, size, colour and menu options
Set up user accounts
Set up your users and assign permission levels for admins, managers, cashiers and other staff
Set up hardware
Purchase and configuration of all your hardware, from payment terminals, cash drawers, barcode scanners and receipt printers to iPads, Kitchen Display Units and reservation terminals
Set up POS payments
Whether it’s contactless devices, cash registers or eCommerce solutions, we configure everything and integrate all relevant third-party payment processors
Connect to other business apps
Your business works better when it's connected - we ensure that any POS solution is connected to your Ecommerce platform, accounting software, loyalty programmes and marketing automation apps
"wagamama relies on technology to help deliver a positive experience to customers. As such it was vital we partnered with an organisation that had in-depth understanding of the hospitality industry."
wagamama
Online Ordering and Delivery
Since the sudden rise in food delivery services, it’s important to have a seamless process when it comes to ordering, preparing and delivering your food and beverage services. Our dedicated POS team will streamline the whole process by integrating your online and app orders directly into your POS solutions and combine all your delivery services into one easy-to-use format.
Payment Solutions
We’ll set up an end-to-end payment solution that allows you to accept payments from consumers no matter how they want to pay.
Conversational Ordering
We can configure your conversational ordering screens allowing orders to be taken the way they’re spoken, without interrupting your customers.
Table Management, Reservations and Wait Lists
Our specialised POS team will set up any table management requirements as well as tailoring your reservations and wait lists policies.
Self Service Kiosks and Multichannel Kitchen Displays
Simphony powers Oracle MICROS self-service kiosk hardware as well as third-party kiosks to shorten lines and wait times.
"We know our customers inside out, and have the right technical knowledge and dedicated expertise to ensure technology is a business enabler and delivers significant ROI."
Menu Management
Price changes, promotions and seasonal updates can be a headache for restaurants to manage, but our experienced POS team are on hand 24/7 to quickly and seamlessly implement all of your changes.